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Company Profile

Secure by design

About Genesis IT

Dedicated IT Support

Since 1998 Genesis have provided IT hardware, software and infrastructure support services to small and medium sized enterprises (SME) across East Anglia and London.

The Genesis team have over 40 years of professional IT experience ranging from:

  • Advanced IT server installation.
  • Network design and integration.
  • IT Security.
  • Wireless installation and management.
  • All levels of PC support and repair.
  • Data recovery and destruction.

At Genesis we aim to take the worry and complexity out of IT Management.

Whatever the budget we design and implement IT solutions designed around your business to deliver maximum benefit, utlising a range of technologies from in-house systems and infrastructure to cloud based solutions to help your business grow.

From providing new PC's, servers, mobile technologies and wired or wireless network infrastructure to VoIP telephony, software, cloud based email and backup our services are combined with affordable ongoing support that is tailored to meet your specific needs.

943 Projects completed
4,761 Emails Sent
9,613 Phone Calls Answered

What Makes Us Different?

We provide high quality rapid response IT Support services
Dedicated Support

Guaranteed response times for dedicated support customers with telephone and email support.

Accredited

Fully trained, qualified and accredited technical professionals.

Hourly Contracts

Competetive hourly rates where there is no monthly support agreement

Proactive IT Defence

Patching and maintenance support contracts to keep your business protected.

Fast Response

Rapid response to your IT support needs.

Onsite & Remote Working

Our technical team can be on site to fix your issue or use remote access.

We have built up a strong relationship with Genesis IT over the years and we honestly feel that they are just part of our team. They're always on hand to help and we would certainly recommend them...
Alex Darvill, Managing Director
ACD Projects Limited
Martin and his team from Genesis were incredible when we needed an entire IT infrastructure assembled from scratch for a new veterinary practice in London. The guys were here in the dust and paint in the countdown to opening and worked tirelessly to get the job done. I would recommend Genesis to anyone for any project.
Dr. Jeremy Campbell, Clinical Director
The London Cat Clinic
We have been working with Genesis and in particular Martin Gray since Health & Safety Works first started in 2000. Martin has advised us on all our IT, communication needs and even built our custom computers as we have needed them. Martin's advice, support and friendship has helped us grow from a Health and Safety consultancy of one sole trader to a limited company now supporting 4 staff, all who are home based remote workers.
David Oates
Health & Safety Works Limited
We were forwarded Adam and Martin’s contact details by one of our supply chain partners who regularly use them. We made contact and they promptly attended to problems on our computer system which were efficiently rectified. They've continued to maintain our IT systems to this date, the helpdesk email address is always promptly responded to, even out of hours remote access to our machines. Both Adam and Martin are very professional, knowledgeable, helpful and friendly, I'd highly recommend their service.
James Wilson - Associate Director
Gowing and Hunt Limited
Genesis have supplied our I.T services now for excess of 10 years and are still offering us the high level of support, installation and technical knowledge that we need to this day. We’ve found the team professional, friendly and always highly security minded. From the installation of our servers to the management and deployment of any systems their work has always been excellent. We would recommend Genesis highly.
John Mahoney
Haven's Estates
Martin and his team have looked after my team and I for many years, providing IT advice and assistance, such as helping make upgrades seamless and specifying the most appropriate hardware to suit our architectural practice.

They most recently dealt with a potentially crippling data loss event, and were able to recover our data fully with speed, care and attention. Their friendly professionalism is especially reassuring because they are able to provide a helping hand when we most need it, and keep our IT infrastructure effective and productive.’
Paul Emmerson, BA(Hons) DipArch PGDArch(Leics) RIBA
Principal, EnSen Design
ShanRye Surveying and Architectural Services have used Genesis since 2009 and I would hate to think where the IT part of the company would be without their services and expertise . Genesis have always been available to assist and always manage to find a solution to the most unusual or severe issues and questions which we’ve asked of them. Specifically the Genesis team has led me through the specification and purchase or multiple hardware and software solutions, the recovery of potentially debilitating lost data and a disaster plan to make sure it doesn’t occur again as well as ongoing day to day assistance which has kept us always moving forward in the right direction

I would happily recommend the use of Genesis for any company's IT requirements however large or small.
Kevin Watts BSc
Owner, ShanRye Surveying and Architectural Services
We have been using Genesis for our IT Services for well over 10 years. We have always found them friendly, knowledgeable and extremely helpful with any issues that we have encountered. As our company have grown, Genesis have been on hand to offer their support and advice on how to keep our IT up to date and have made sure that our business IT systems have moved forward, as the company has evolved.

Being both thorough and professional, we would highly recommend the Genesis team for your IT requirements.
Naomi Jarman
Business Partner, Pebble UK